January Manufacturing Update: Still on Track for Q1

We’re smack dab in the middle of our mass manufacturing run and are still on track for a Q1 delivery. Here’s everything that’s notable since the last update:

First and foremost, we’re working on optimizing our manufacturing process. This is something that happens (or at least should happen) with any mass manufacturing line, but may not be an aspect you’ve had detailed before.

It starts with documenting literally everything. We have one person who’s full time job is currently just to document every detail about every process, every mistake, and every defect. These reports make sure that we can guarantee quality. They also help us to catch any possible issues quickly, which is important when you’re running molds 24/7!

Speaking of running molds, there was a minor issue with the reservoir mold. During long periods of continuous 24 hour running, the locating pins (red arrow in picture) would get stuck in the mold and break off from the part. The fix was implemented quickly, as you can see in pictures below.

Broken Reservoir Locating Pins

We’ve added small reinforcements to the locating pins. You can see one of the new reservoirs below:

Reinforced locating pins

To be clear, this change will have no impact on the durability of reservoirs for end users. It’s strictly to allow us to keep running the machines without breaking more reservoirs.

Since the fix was implemented we’ve been again running the machines continuously without issue. Unfortunately, this delay coupled with the “Flu” in some of our partner’s factories means rather than getting our parts on the boats before Chinese New Year, they’ll be completed but unable to ship until after the holiday.

Since the reservoir is the last part to go in the box, we’ll still be moving forward with what manufacturing and assembly we can do here in North America before the end of Q1. It’s been a long time coming but we’re seeing the light at the end of the tunnel and can’t wait for you to be flossing with Instafloss.

10 comments

Feb 13, 2023 • Posted by Kim

Ok question anyone who order the Instafloss back when you came out with the pre-ordered are we lock into this price or is it going to be more then when we locked in back in 2021, they were at $169.00 as this is what I had paid back on June 12, 2021. I hoping to get mine soon but I cannot check when I am suppose to be getting it. Thank you!
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Instafloss replied:
Hello Kim,

Thanks for your question! The price at which you pre-ordered is locked in. Although the pre-order price is $199 today, you will receive your Instafloss at the price you paid, no further payments necessary :)

We will begin delivery soon, and can’t wait to bring your Instafloss to you!

With Smiles, The Instafloss Team

Feb 08, 2023 • Posted by Stephen Gary Sutherland

Hello, I’m looking forward to getting my units because my daughter has cerebral palsy that’s very hard to brush her teeth..
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Instafloss replied:
Hello Stephen,

Making flossing more accessible was a big part of why we wanted to create Instafloss! We very much look forward to delivering your Instafloss, and making flossing easier for both you and your daughter.

With Smiles, The Instafloss Team

Feb 06, 2023 • Posted by Rebekah

Hello,
I’m very excited on seeing my instafloss. I ordered it back in June or 2021. I see that’s the dates have change on shipping for the Q2 of 2023.
I was wanting for it to shipped out in Q1 however the dates keep changing.
Please help.
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Instafloss replied:
We’re equally excited to deliver your Instafloss, Rebekah! The date on our website is representative of the anticipated delivery date for new orders. If you’d like, you can email us at smile@instafloss.com with your order number so I can find your specific timeline.

With Smiles, The Instafloss Team

Feb 06, 2023 • Posted by Jamie

I ordered in Feb 21’ and am happy to see this is being closer to being sent out! I appreciate the updates in letting us know each step and solution along the way. Is it Q1 still? Or did it change to Q2? I see both dates referenced.
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Instafloss replied:
And we’re very excited to deliver yours, Jamie! If you’d like, you can email us at smile@instafloss.com with your order number so I can let you know about your specific timeline :)

With Smiles, The Instafloss Team

Feb 06, 2023 • Posted by Ofek Oren

Hey, the homepage now says “Shipping Q2 2023”. What’s going on? That’s in direct contradiction with this update…
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Instafloss replied:
Hello Ofek! The date on our website is representative of the anticipated delivery date for new orders. If you’d like, you can email us at smile@instafloss.com with your order number so I can find your specific timeline.

With Smiles, The Instafloss Team

Feb 06, 2023 • Posted by Vincent O'Hagan

Hello , this sounds like a game changer , what is retail pricing going to be , thanks and good luck , Vincent O’Hagan
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Instafloss replied:
Thank you very much, Vincent – we think so too! Instafloss will retail for $299.

With Smiles, The Instafloss Team

Jan 27, 2023 • Posted by Jeff Sankovich

Proud of the progress you all have made! I ordered back in July, 2021… it’s been quite the journey! Definitely been interesting watching this product go from basically infancy to first shipments. Good job, you all!
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Instafloss replied:
Thank you, Jeff! It has been quite the journey, and we appreciate your support in making it all possible. We can’t wait to deliver your Instafloss!

With Smiles, The Instafloss Team

Jan 25, 2023 • Posted by Ms. Margie

So close. How exciting! Can’t wait for the finished product. I will be flossing every meal when mine arrives.
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Instafloss replied:
We’re very excited too, Ms. Margie! We can’t wait to deliver your Instafloss :)

With Smiles, The Instafloss Team

Jan 24, 2023 • Posted by David MONTGOMERY

What is Q1, and when exactly will I receive my product. I have waited along time for this.
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Instafloss replied:
Hello David,

Thanks for your question! Q1 is the first quarter of the year, comprising the months January to March. We’re scheduled to deliver the first units before the end of Q1.

Thank you for your support and patience so far, we can’t wait to deliver your Instafloss!

With Smiles, The Instafloss Team

Jan 22, 2023 • Posted by Seneca

I thought production was in Mexico? Or are some parts then being made in China and sent to Mexico to be assembled?
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Instafloss replied:
Hello Seneca,

That’s correct – production is in Mexico, but some parts are being shipped to our manufacturers from China for assembly.

With Smiles, The Instafloss Team

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