We’re smack dab in the middle of our mass manufacturing run and are still on track for a Q1 delivery. Here’s everything that’s notable since the last update:
First and foremost, we’re working on optimizing our manufacturing process. This is something that happens (or at least should happen) with any mass manufacturing line, but may not be an aspect you’ve had detailed before.
It starts with documenting literally everything. We have one person who’s full time job is currently just to document every detail about every process, every mistake, and every defect. These reports make sure that we can guarantee quality. They also help us to catch any possible issues quickly, which is important when you’re running molds 24/7!
Speaking of running molds, there was a minor issue with the reservoir mold. During long periods of continuous 24 hour running, the locating pins (red arrow in picture) would get stuck in the mold and break off from the part. The fix was implemented quickly, as you can see in pictures below.
We’ve added small reinforcements to the locating pins. You can see one of the new reservoirs below:
To be clear, this change will have no impact on the durability of reservoirs for end users. It’s strictly to allow us to keep running the machines without breaking more reservoirs.
Since the fix was implemented we’ve been again running the machines continuously without issue. Unfortunately, this delay coupled with the “Flu” in some of our partner’s factories means rather than getting our parts on the boats before Chinese New Year, they’ll be completed but unable to ship until after the holiday.
Since the reservoir is the last part to go in the box, we’ll still be moving forward with what manufacturing and assembly we can do here in North America before the end of Q1. It’s been a long time coming but we’re seeing the light at the end of the tunnel and can’t wait for you to be flossing with Instafloss.
10 comments
Ok question anyone who order the Instafloss back when you came out with the pre-ordered are we lock into this price or is it going to be more then when we locked in back in 2021, they were at $169.00 as this is what I had paid back on June 12, 2021. I hoping to get mine soon but I cannot check when I am suppose to be getting it. Thank you!
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Instafloss replied:
Hello Kim,
Thanks for your question! The price at which you pre-ordered is locked in. Although the pre-order price is $199 today, you will receive your Instafloss at the price you paid, no further payments necessary :)
We will begin delivery soon, and can’t wait to bring your Instafloss to you!
With Smiles, The Instafloss Team
Hello, I’m looking forward to getting my units because my daughter has cerebral palsy that’s very hard to brush her teeth..
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Instafloss replied:
Hello Stephen,
Making flossing more accessible was a big part of why we wanted to create Instafloss! We very much look forward to delivering your Instafloss, and making flossing easier for both you and your daughter.
With Smiles, The Instafloss Team
Hello,
I’m very excited on seeing my instafloss. I ordered it back in June or 2021. I see that’s the dates have change on shipping for the Q2 of 2023.
I was wanting for it to shipped out in Q1 however the dates keep changing.
Please help.
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Instafloss replied:
We’re equally excited to deliver your Instafloss, Rebekah! The date on our website is representative of the anticipated delivery date for new orders. If you’d like, you can email us at smile@instafloss.com with your order number so I can find your specific timeline.
With Smiles, The Instafloss Team
I ordered in Feb 21’ and am happy to see this is being closer to being sent out! I appreciate the updates in letting us know each step and solution along the way. Is it Q1 still? Or did it change to Q2? I see both dates referenced.
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Instafloss replied:
And we’re very excited to deliver yours, Jamie! If you’d like, you can email us at smile@instafloss.com with your order number so I can let you know about your specific timeline :)
With Smiles, The Instafloss Team
Hey, the homepage now says “Shipping Q2 2023”. What’s going on? That’s in direct contradiction with this update…
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Instafloss replied:
Hello Ofek! The date on our website is representative of the anticipated delivery date for new orders. If you’d like, you can email us at smile@instafloss.com with your order number so I can find your specific timeline.
With Smiles, The Instafloss Team